Frequently asked Questions
   
1 - What type equipment is needed for VoIP?
2 - Do I need to have my computer on to make a call?
3 - How do I make International Calls?
4 - Will anyone be able to call me?
5 - Is the sound quality good enough for everyday use?
6 - What is VoIP?
7 - Do I need a computer to make/receive VoIP calls?
8 - How will faxing be affected?
9 - Do I need to purchase additional equipment to use Tufone?
10 - May I keep my existing phone# when acquiring Tufone service?
11 - Can I surf the web during VoIP calls?
12 - How is TUFONE different from normal phone service?
13 - Will Tufone work on every phone jack in my house?
14 - How do I know if l have a Voice Mail message?
15 - Can I access my Tufone Account Manager from any computer?
16 - Can I have a Tufone phone # with a different Area Code?
17 - How is Tufone Service billed?
18 - How do VoIP phones compare to analog phones?
19 - Does Tufone offer 911 Service?
20 - Can I Take My Secure Access Device with me When I Travel?
21 - What are the bandwidth requirements for Tufone?
22 - What calling features come standard with Tufone Service?
23 - Can Tufone be used with an analog, or dial-up modem?
24 - Why has it taken so long for VoIP to reach the mainstream?
25 - Do I need a Static IP to use Tufone?
26 - How do I make Local & Domestic Long Distance calls?
27 - How does the Tufone Referral program works?
28 - Can VoIP make & receive calls to/from regular phonelines?
29 - If I lose power, can I still use my Tufone Service?
30 - What form of payment is accepted?
31 - Will Tufone work with my wireless home network?
32 - Can anyone order Tufone service?
33 - Is Directory Assistance(411) service available with Tufone?
34 - When can I expect my Tufone installation kit to arrive?
35 - What is the Account Set-Up Fee and what does it include?
36 - Can I use VoIP for all the phones in my residence?
37 - If I move to a new address, how do I take my Tufone Service?
38 - Will my new Tufone phone # be listed in my local directory?